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simsinai centre faq

Where is the SimSinai Learning Centre?
All courses are held in the SimSinai Learning Centre located on Level 2 in Room 218, one floor below the main floor of Mount Sinai Hospital, 600 University Avenure, Toronto, ON. See a map.

What should I wear?
You will be actively trying to resuscitate our simulated patients. Comfortable clothing is a must. Scrub suits are not recommended but acceptable. A stethoscope is a required fashion accessory, as you will need to examine simulated patients during resuscitation scenarios. The SimSinai Centre is a scent-free workplace and we ask that all participants refrain from wearing any cologne or perfume.

Do I need to pack a lunch?
No. There is a refrigerator available to keep lunches cold, if you choose to bring your own lunch. There is a cafeteria and a Tim Horton's coffee shop next to our SimSinai Learning Centre, however they are both closed on weekends. The Second Cup does remain open on the weekends.  There are many restaurants nearby, including some excellent ones on Baldwin Street behind the hospital.

Where should I park?
There are two paid parking lots behind the hospital on Murray Street. Be careful to keep all valuables out of sight to deter thefts. See more parking directions.

I'm taking the subway. Where should I get off the train?
The hospital is located between Queen's Park and St. Patrick stations. Either station is a close walk to the hospital. See a map and more directions »

Do I get a receipt?
Yes, you will receive a receipt for your course tuition at the end of the course.

What happens if I fail the course?
Our instructors and course directors attempt to identify any course participants who are experiencing difficulty as early as possible. Remedial efforts will be made during the course but passing the course is NOT guaranteed.
To be successful, please ensure that prior to the course:

  • You read the ACLS manual.
  • Have good knowledge of ECG interpretations.
  • Do the self test provided on the CD ROM in the manual.

This course is designed for healthcare providers who have working experience in the areas of ER, ICU, OR and Step Down units as well as experienced Paramedics and RT's. This course is NOT suited for recent graduates of any healthcare program who have not gained substantial working experience.

What happens if I cancel my registration, change my course date or don't show up for the course?
Students spots are reserved once payment has been received by SimSinai. Your registration submission is a request only and does not confirm your spot. Only receipt of full payment reserves your spot!
If you notify us that you want to cancel or change the date of your registration:

  • 15 or more days prior to your booked course, we will accommodate your request with a 10% administration charge.
  • If you make such a request within 15 days prior to the starting date of the course, we will retain 50% of the tuition cost.
  • If your request to change the date/cancellation is within 7 days of the course’s starting date we will retain 75% of the fee.

NOTE: You will need to rebook your course for an alternative date

If you do not show up on the date of the course you have registered for NO refund will be provided. In the event of an unexpected catastrophic event, SimSInai will consider waiving penalties and will allow rescheduling of the course to another date.

In the event of a dire emergency, documentation proof will be required for a fully refundable registration fee and or date change such as a doctor's note, or death certificate.

Our course instructor numbers are based on the number of attendees registered for a course so we enforce registraton fees for date changes and cancellations rigorously.